Custom software for the businesses nobody builds it for.

Big companies hire whole teams to build their software. Everyone else runs on spreadsheets, sticky notes, and a memory that's doing too much. I build small businesses their own software, and I keep it running.

See it built for you

Watch one come together.

A rough sketch of what I build, so you get the feel of it. The numbers are made up, not a real client's.

This is a sketch. The real one is built around how you actually work.Tell me what's driving you crazy →

For the person actually running the place.

Owner-operators, tradespeople, agents, shop owners, anyone running a real business on tools that never quite fit. If you have been holding it together with spreadsheets, a notes app and a good memory, this is for you.

Nothing new to learn. You tell me, in plain words, the part that keeps going wrong, and I build you something of your own to fix it.

I don't force you into someone else's system. I build you your own.

You get looked after, not handed a login and left to it.

You never touch the tech

You describe the problem in your own words. I handle everything behind it, and nothing lands on you to learn.

See it on your own business

You see it working on your own business inside a week, not months from now, and not in a demo.

It keeps getting better

I don't build it and vanish. I stay on it, make it better as I go, and tell you how it's doing.

Early days, and on purpose. Every client gets my whole attention, because I'm the one doing the work.

Tell me what keeps going wrong.

One straight reply, no pitch, telling you whether it's something I can take on.

What I build

What I build.

Four kinds of thing, each built for the owner running the place, not a tech team. For each one, here's what it is, who it helps, and a short sketch of it running. The sketches run on made-up numbers, not a client's.

Websites

A clean, fast site built to be found and to take bookings. I build it and I look after it, so there's no template to fight with and nothing for you to update.

Who it helps: anyone whose next customer looks them up first, and finds nothing, or worse, an old page nobody maintains.

For example: a local trade with no website gets a simple one that shows off the work and lets people book, without the owner touching any of it.

Dashboards

Your whole business on one screen, kept current. The numbers that matter are right there, and you don't have to dig for them or wonder whether they're right. And it says when it's guessing: a number that was worked out instead of looked up is marked, so you know which ones to trust.

Who it helps: owners who know the answer is in their data somewhere but never have five minutes to go find it.

For example: deals closed, money in the pipeline and who needs a follow-up today, all in one place, updating itself.

Custom systems

The busywork, handled in the background. A lead comes in and it gets logged, filed and set for follow-up before you even see it.

Who it helps: anyone dropping leads or details through the cracks because the day gets away from them.

For example: a new inquiry lands and it is captured, added to the list and queued for a reply, no sticky note required.

Handled in the background, before it ever lands on your plate.

Automations

The small repeated things that eat your day, done for you. I set them up once, and they keep happening on their own.

Who it helps: owners doing the same five-minute task a dozen times a week and never getting that hour back.

For example: a client signs and their folder, welcome and first steps all happen on their own, while you get on with the work.

Not sure which one you need?

That's fine. Tell me the problem and I'll tell you which of these fixes it, or whether it's a mix. If you'd rather see one running first, say so and I'll show you one live, free, before you decide anything.

How it works

How it works.

Start to finish, it's a normal conversation that turns into something that works. Here's the whole path, and how little of it lands on you.

Five steps, in order.

Most of it is on me. The small part where I actually need you is marked.

You tell me what's broken

A conversation, nothing to fill out and no jargon to learn. You tell me the part of your business that keeps going wrong, in your own words.

Your part about twenty minutes

I map what you actually need

I look at how you work and find the smallest thing that fixes it. If I'm not the right person for it, I tell you, instead of selling you something.

My part a day or two

I build it

You get back to your work. I build it, shaped around how you run, and you see the first piece inside the first week, built on your own business.

My part the first week

You review it

You see it working on your real business, tell me what feels off, and I change it until it fits the way you actually work.

Your part a quick look

I keep it running

I keep it working, improve it as your business changes, and once a month I send you a short note on how it's doing.

My part every month

Not much.

One good conversation at the start, some back and forth while I build, and a look when it's ready. Nothing to learn, install or manage on your end. The whole point is to give you time back, not hand you another tool to babysit.

What you do

  • Tell me the problem, in plain words
  • Take a look when the first piece is ready
  • Say what feels off, so I can fix it

What I do

  • Work out the smallest thing that fixes it
  • Build it around how you already run
  • Keep it running and measure how it's doing
  • Handle every piece of the tech, so none of it lands on you

Who this is not for.

Not for you if you want a login to a tool you'll run yourself, if you need a full online store with hundreds of products, or if you want it built and then left alone. If a system won't help you, I'll say so before you spend a dollar. If it's not a fit, or the timing's wrong, I'd rather tell you straight than sell you something.

How long it takes

Most small builds land in a few weeks, and you see the first part inside the first week. Bigger ones grow from there. I give you a real range once I understand the job, and I tell you early if a date is going to move.

Why LWH Systems exists

Why I do this.

My story

For years, the software that runs a business well went only to companies big enough to hire a team to build it. Everyone smaller got left with spreadsheets, sticky notes, and a Sunday spent catching up.

I'm Lawton Hinely. I worked out how to build this kind of software without a team, the kind that used to need one. Once I saw how much I could ship that way, I kept thinking about everyone it could help: people who aren't technical, who tried a few off-the-shelf tools and gave up because none of them fit.

So that's what I do now. The first ones I built were for people I already knew, and they worked well enough that I'm doing it properly. I build each client something of their own, shaped around how they already work, with nothing new to pick up on their end.

That's the whole idea: take what I know and use it to make someone else's work lighter. When their business runs better because of something I built, I've done my job.

This isn't a big agency with a sales team and account managers. You deal with me directly from start to finish, and I'm the one looking after it. That's how each client gets their own system and my full attention instead of a template and a spot in a queue.

Lawton Hinely LWH Systems, Columbus, Ohio

Pricing

How I price it.

You're never locked in and there's no long contract. The monthly stops whenever you say, and what I build is yours to keep.

How pricing works

One build, then a monthly.

Two parts, both simple. First, a one-time build: I quote one price once I understand the job, and you decide before anything begins. Then a monthly that keeps it running and improving, with a clear measure of how it's doing.

The build price depends on the job, so I don't put a number on it before I've seen it. Builds come in three sizes, small, medium and large, and I tell you which yours is after one conversation. You get one figure, and you decide before anything begins.

Every project is different, so every price is too.

You get one figure for the build, quoted after I understand the job, and a monthly to keep it running. You decide before anything begins.

  • One build price, quoted up front
  • A monthly that keeps it running and improving
  • A real monthly measure of how it's doing
  • No card fee on top of the price
Get a quote

Software that is looked after.

Every month I look after it, improve it as your business changes, and send you a short note on how it's actually doing. If a number moved, you'll see it. If the month was flat, I'll tell you it was flat.

I'll never promise you a specific result, and I won't pretend to. What I stand behind is the work itself and an honest measure of it, so you always know whether it's earning its keep.

It measures results. It doesn't promise them.

You keep what I built.

The work lives on your own accounts, under your control, the whole time. If you stop the monthly, what I built is still yours. I don't hold it hostage, and I don't hold your passwords.

How you pay

By Zelle, from your bank's app to mine. The build fee is paid up front. The monthly is a repeating Zelle payment you set up from your own bank, which we do together on the call, and you can change or stop it there at any time. The figure you're quoted is the figure you pay; no card fee on top. One price to build and one monthly to keep it going, both spelled out before you agree to anything.

Questions people ask

Straight answers.

The real questions a busy, non-technical owner asks before reaching out.

Common questions

Let's talk

Tell me what keeps going wrong.

A few quick questions. You'll get one straight reply within two business days, no pitch, telling you whether it's something I can take on. If it is, we talk for about twenty minutes and you get one price before anything starts. Want a quote? Say so, and roughly what you need.

Get in touch

Please add your name.
This is the important one. Tell me the thing.
Add an email or phone so I can reply.

I read every one of these myself. You won't get put on a list or a follow-up chain.

The fine print

Privacy.

A simple, straight note about what happens to what you send me. LWH Systems is Lawton Hinely, based in Columbus, Ohio.

The fine print

Terms.

Who you are dealing with: LWH Systems, which is Lawton Hinely, in Columbus, Ohio. A quick, straight note on what this site is and is not.